Terms & Conditions

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, you should not use our website or services.

We reserve the right to modify these terms at any time. Continued use of the website after any changes constitutes acceptance of the new terms.

Account Registration

To make purchases, you must create an account by providing:

• Accurate and complete information
• A valid phone number
• A secure password
• Your full name and delivery address

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account information remains accurate and up-to-date

Product Information

• We strive to provide accurate product descriptions, images, and pricing
• Product colors may vary slightly from images due to monitor settings
• We reserve the right to modify product offerings without notice
• Product availability is subject to change

Pricing

• All prices are in Indian Rupees (INR)
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• Promotional prices are valid for limited periods

Order Placement

When you place an order:

• You are making an offer to purchase the products
• Order confirmation does not guarantee acceptance
• We reserve the right to refuse or cancel any order
• You will receive an order confirmation via email/SMS

Payment Terms

• Payment must be made at the time of order placement
• We accept various payment methods (credit/debit cards, UPI, net banking, COD)
• All payments are processed through secure payment gateways
• Cash on Delivery (COD) may be available for eligible orders
• Additional charges may apply for COD orders

Order Cancellation

Orders can be cancelled:

• Before the order is dispatched
• By contacting customer support immediately
• Refunds will be processed within 5-7 business days

Delivery Policy

• We deliver to locations within our serviceable areas
• Delivery times are estimates and not guaranteed
• Free shipping available on orders above ₹499
• Standard delivery charges apply for orders below minimum threshold
• Delivery may be delayed due to unforeseen circumstances

Delivery Address

• Ensure the delivery address is accurate and complete
• Someone must be present to receive the delivery
• Additional charges may apply for address changes after dispatch

Return Policy

You may return products within 7 days of delivery if:

• The product is defective or damaged
• You received the wrong product
• The product doesn't match the description
• The product is in original condition with tags intact

Non-Returnable Items

• Perishable goods (groceries, fresh produce)
• Personal care and hygiene products
• Products with broken seals
• Gift cards and vouchers

Refund Process

• Refunds will be processed within 7-10 business days after receiving the returned product
• Refunds will be credited to the original payment method
• Shipping charges are non-refundable (unless the return is due to our error)

You agree not to:

• Use the website for any unlawful purpose
• Post false, misleading, or fraudulent information
• Attempt to gain unauthorized access to our systems
• Interfere with other users' experience
• Transmit viruses or harmful code
• Scrape or harvest data from the website
• Use automated systems to access the website
• Impersonate others or provide false information

All content on this website, including text, graphics, logos, images, and software, is the property of Sola or its content suppliers and is protected by intellectual property laws.

You may not:

• Reproduce, distribute, or display any content without permission
• Use our trademarks or logos without authorization
• Create derivative works from our content
• Use content for commercial purposes without a license

To the fullest extent permitted by law:

• Sola shall not be liable for any indirect, incidental, or consequential damages
• Our liability is limited to the amount paid for the product or service
• We do not guarantee uninterrupted or error-free service
• We are not responsible for delays or failures beyond our control
• Products are provided "as is" without warranties of any kind

The website and all information, content, materials, and services included on or otherwise made available through the website are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the website or the information, content, materials, or services included on or otherwise made available through the website.

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in [Your City], India.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.

If you have any questions about these Terms and Conditions, please contact us: