Privacy policy

Privacy policy

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Privacy Policy

Last Updated: March 19, 2026

Welcome to Sola. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Contact customer support

This information may include:

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Payment information
Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and updates
  • Respond to customer service requests
  • Improve our website and services
  • Send promotional communications (with your consent)
  • Prevent fraudulent transactions
  • Comply with legal obligations
  • Analyze usage patterns and trends

3. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who help us operate our business (payment processors, delivery services, etc.)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or acquisition of our company

We do NOT sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

  • Encrypted data transmission (SSL/TLS)
  • Secure payment processing
  • Regular security audits
  • Access controls and authentication

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Keep you logged in
  • Understand how you use our website
  • Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal information
  • Rectify: Correct inaccurate or incomplete information
  • Delete: Request deletion of your personal information
  • Restrict: Limit how we use your information
  • Object: Opt-out of certain processing activities
  • Portability: Receive your data in a structured format
  • Withdraw Consent: Opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Sola

Phone: +91 9198944 38892

WhatsApp: +91 919894 438892

Email: support@sola.ind.in

Website: https://sola.ind.in/